Tips on Implementing Editable Grid

The Editable Grid control is a handy tool within Dynamics CRM that allows users to edit a record in line in a list view without needing to open the form. Although enabling the editable grid is pretty straight-forward, there are…

Read More

4 Lessons Learned from the Field Service v8 Upgrade

We just completed a round of updates of Dynamics 365 Field Service from version 7 to 8 and wanted to share some of our lessons learned. Although this is the last of the manual updates - from here on, Microsoft…

Read More

Demystifying the Bookable Resource Booking

The Bookable Resource Booking entity (BRB) is a crucial component of the Work Order process that sets the technician’s schedule and records time spent working on a Work Order. We’ve spent some time recently digging in to the details –…

Read More