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MSDyn365FO Credit Management, Part 6 – What are Customer Credit Groups and how are they used?

Credit Management for D365FO

A Customer Credit Group is a great way to link customers together to share a credit limit. If you have a group of customers that share a Credit limit, setup a Customer credit group, and add each of the customers to the group (remember, a customer can only be in one Customer credit group).

One of the beautiful things about the Customer credit group is that it can span legal entities.  So, if you have multiple D365FO legal entities, the customers in the other companies can all share the Credit limit that’s set up for the Customer credit group. 

Note: For Customer credit groups to be used in the credit logic, Check customer credit group credit limit must be set to Yes in Credit and collections management parameters.

As D365 F&O’s new Credit Management features are a hefty topic, this blog is part 6 of our multi-part series detailing the new Credit Management functionality. If you’re interested in learning how to set up automatic credit limits, check out last week’s blog!

Setting up Customer Credit Groups

To access Customer credit groups, go to Credit and collections > Customers > Customer credit groups.

Customer Credit Groups

To add new Customer credit groups, click New.

New Customer Credit Groups

To add customers to the Customer credit group, in the Customers section, click Add customers.

Add customer to Customer Credit groups

This blog is the next part of a multi-part blog series detailing the new Credit Management functionality in Dynamics 365 for Finance and Operations.  Look for additional releases in this series in the coming weeks.

Looking for the other posts?

MSDyn365FO Credit Management, Overview – Credit Management Overview
MSDyn365FO Credit Management, Part 1 – Is Credit Management enabled in your environment?
MSDyn365FO Credit Management, Part 1 – Are there any new security roles for Credit Management?
MSDyn365FO Credit Management, Part 1 – Are there any new workflows available?
MSDyn365FO Credit Management, Part 2 – What are the new parameters?
MSDyn365FO Credit Management, Part 3 – What’s new on the Customer screen?
MSDyn365FO Credit Management, Part 4 – What are Risk Scores and how are they updated?
MSDyn365FO Credit Management, Part 5 – What are Automatic credit limits?
MSDyn365FO Credit Management, Part 5 – What’s new in the Customer Fact Box?

 

If you’re interested in learning more, please Contact Us for more details on what it would take to migrate or set up your cloud-based phone solution and feel free to connect with us on LinkedIn and Twitter!

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