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How can I use my Hololens with Dynamics 365? I recently did a video and released it on a Friday night. No one saw it, but I still think it’s interesting, so I figured I’d document how [...]

During the Business Applications Summit last week we were excited to attend a session to learn more about “Dual Write” a new feature in Preview that helps to integrate D365 Finance [...]

Bots!  Bots everywhere! AI and bot power in the workplace Artificial Intelligence (AI) and autonomous chatbots have been all the rage recently. So what’s all this sci-fi have to do with you [...]

The Bookable Resource Booking entity (BRB) is a crucial component of the Work Order process that sets the technician’s schedule and records time spent working on a Work Order. We’ve spent some [...]

Scheduled reports have always been a bit of a challenge with D365/CRM. It’s easy to create a workflow to notify users and admins about actions on individual records, but sending a list of records [...]

This month, with the availability of the April 2019 Preview release for D365 Customer Engagement, marks the first development cycle as part of the new update cadence for the D365 suite of apps. [...]

Microsoft recently announced they’re discontinuing Insights by InsideView, the widget typically seen on Account and Contact records that shows demographic and firmographic information about [...]

Dynamic Consulting announced today that David Gersten has joined their leadership team as a Microsoft Dynamics Practice Manager. Gersten brings nearly a decade of experience in the Microsoft [...]

Most browser-based systems, including Dynamics 365, rely heavily on the local “browser cache”, which is a storage area for frequently used application data that’s required to use the system. [...]

Dynamics 365/CRM has offered support for Chrome and Firefox for quite some time now, but to be honest I’ve been slow to adopt them over IE due to one feature: “Always open pop-ups in [...]