Interacting with Dynamics 365 through a HoloLens

How can I use my Hololens with Dynamics 365? I recently did a video and released it on a Friday night. No one saw it, but I still think it’s interesting, so I figured I’d document how [...]

Demystifying the Bookable Resource Booking

The Bookable Resource Booking entity (BRB) is a crucial component of the Work Order process that sets the technician’s schedule and records time spent working on a Work Order. We’ve spent some [...]

Flow: Send a List of D365/CRM Records on a Schedule

Scheduled reports have always been a bit of a challenge with D365/CRM. It’s easy to create a workflow to notify users and admins about actions on individual records, but sending a list of records [...]

Welcome to the New World of Continuous Deployment

This month, with the availability of the April 2019 Preview release for D365 Customer Engagement, marks the first development cycle as part of the new update cadence for the D365 suite of apps. [...]

Insights by InsideView Discontinued – Now What?

Microsoft recently announced they’re discontinuing Insights by InsideView, the widget typically seen on Account and Contact records that shows demographic and firmographic information about [...]

How to Clear your Cache

Most browser-based systems, including Dynamics 365, rely heavily on the local “browser cache”, which is a storage area for frequently used application data that’s required to use the system. [...]

D365/CRM Opens Too Many Windows! [Solved]

Dynamics 365/CRM has offered support for Chrome and Firefox for quite some time now, but to be honest I’ve been slow to adopt them over IE due to one feature: “Always open pop-ups in [...]

page 1 of 2