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4 Lessons Learned from the Field Service v8 Upgrade

We just completed a round of updates of Dynamics 365 Field Service from version 7 to 8 and wanted to share some of our lessons learned. Although this is the last of the manual updates - from here on, Microsoft…

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Demystifying the Bookable Resource Booking

The Bookable Resource Booking entity (BRB) is a crucial component of the Work Order process that sets the technician’s schedule and records time spent working on a Work Order. We’ve spent some time recently digging in to the details –…

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