Training:  An Afterthought or the Most Important Element?  10 Tips to Make Your Customer Engagement Implementation a Success

As I entered the consulting world this year, I was excited to learn all I could.  Expectedly, my learning curve was steep, but I also noticed an area consistent with my previous background experience – training.  New clients would partner…

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Aligning Processes, Systems, and Customers: Ryan Redmond Steps Up

For Ryan Redmond, joining the Dynamic Consulting family didn’t just feel like starting a new job. “It felt like home,” he said. Redmond joined DC in mid-November as its Microsoft Dynamics 365 Customer Engagement Practice Manager. For DC President Jonathan…

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Moving my MCP ID

Recently, I changed employers after many years with the same company and found that getting settled takes a bit of work.  Besides the standard company benefits elections and other onboarding, I needed to move my MCP ID (Microsoft Certified Professional)…

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Cybersecurity Awareness Month

As Albert Einstein said, “The world is a dangerous place...” and the same holds true for the Internet and the importance of Cybersecurity. In some form or another, we are all connected to the internet, whether it’s via our smartphones…

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